Terms and conditions

  1. Detailed description of goods and/or Services

Quality Persian Rugs is a business in the Carpet industry that Sells all types of Handmade and Machine made Persian Carpets .

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery details ( tracking number) will be confirmed by Email, Message or Whatsapp.

The Delivery will take 1 to 7 working days.

  1. Export restriction

The offering on this website is available to South African clients only.

  1. Return and Refunds policy

The provision of goods and services by QUALITY PERSIAN RUGS is subject to availability.  In cases of unavailability, QUALITY PERSIAN RUGS will refund the client in full within 7 working days.  Cancellation of orders by the client will be free of charge.

  • Any carpet purchased and was damaged by customer is not returnable and refundable.
  • If the carpet sold and delivered is not as advertised customer can claim full refund.

 

  1. Customer Privacy policy

QUALITY PERSIAN RUGS shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

  1. Payment options

Accepted Payment may be made via Visa and MasterCard.

  1. Card acquiring and security

 Card transactions will be acquired for QUALITY PERSIAN RUGS via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by QUALITY PERSIAN RUGS separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

  1.  Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

QUALITY PERSIAN RUGS takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and QUALITY PERSIAN RUGS chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever

  1. Variation

QUALITY PERSIAN RUGS may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by QUALITY PERSIAN RUGS ( PTY) LTD based in South Africa trading as QUALITY PERSIAN RUGS  and with registration number 2016/194913/07 .

  1. contact details

Email:  ___qprugs@gmail.com or support@qprugs.co.za_____  

Telephone:  __0605224474____________________________